Frequently Asked Questions
HOW MUCH DO YOU COST AND HOW DO I PAY?
Our memberships are Standard, Off Peak, and Joint.
You can check the prices HERE.
There are no contracts.
Payment is made by Direct Debit monthly on the 1st or 15th as you choose.
You may be required to make a pro rated payment either as a one off payment on sign up or with your first direct debit payment.
You can cancel at any time but we do not issue refunds, you will have membership up until the last period paid for.
Please note there is a £5 deposit to be made for your entry fob which can be done on your first visit to the gym and can be paid in cash or by card. If you cancel your membership, you have 30 days from your cancellation date to return your fob and receive your deposit back. No refunds given after the 30 days.
DO YOU RUN CLASSES OR PERSONAL TRAINING?
All our morning classes with Alison are included in ALL memberships. Classes for non members are £5 each! Please see our 'Classes' page for more information.
You can register and download our members app to find out what private sessions are currently being run from the sports hall.
If you would like to run your classes from our sports hall, please get in contact!
PERSONAL TRAINERS
Alison Burton is our self employed Personal Trainer and class instructor! You can contact her on the number below, as well as book onto classes on the 'Classes' page!
- Alison Burton 07940 545238
Depending on availability our qualified staff can work with you on a simple workout plan and introduction to managing your fitness and wellbeing.
ARE THERE ANY AGE LIMITS
You must be over 16 to join the gym, there is no older age limit but we may request confirmation from a doctor under some circumstances. This will be at the discretion of the Centre Manager.
WHAT ARE YOUR OPENING HOURS?
We are open 7 days a week!
Monday - Friday 08:00-21:30
Saturdays 08:00-17:00
Sundays 08:00-12:00
CAN I WORK WITH YOU OR VOLUNTEER?
We are a charity and the charity is run by 6 trustees. The gym is fully staffed with a Centre Manager and her team. We may in future require more part time staff but recruitment is currently closed. If you would like to contact us please message Alison on manager@crowlandleisure.co.uk, she will keep your details on file.
If you have spare time to take on a volunteer role, we will always welcome your input. We need more trustees with experience in management or with some technical expertis that we could utilse. If you are interested in becoming a trustee or a volunteer please message admin@crowlandleisure..co.uk.